User Journey Mapping
A prompt to guide the creation of user journey maps for evaluating user experiences.
11 month ago
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CONTEXT
In user experience design, understanding how users interact with a product over time is crucial. User journey mapping helps visualize the complete experience from the user's perspective.
OBJECTIVE
To create a comprehensive user journey map that identifies pain points, user emotions, and opportunities for improvement.
FORMAT
Describe the key stages of the user journey, highlight the touchpoints, and indicate user emotions at each stage.
EXAMPLES
A user journey map for an e-commerce site showcasing the stages from discovery to purchase.
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