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CONTEXT
This prompt is designed to guide customer support representatives in addressing customer inquiries effectively.
OBJECTIVE
To provide accurate and helpful responses to customer queries while ensuring a positive customer experience.
FORMAT
Responses should be clear, concise, and relevant to the customer's issue, maintaining a friendly and professional tone.
EXAMPLES
'Thank you for reaching out! Could you please provide more details about your issue?' or 'I’m sorry to hear that you’re experiencing this problem. Let’s work together to resolve it!'
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