11 month ago
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CONTEXT
In customer support, effective communication is vital for ensuring customer satisfaction and resolving issues efficiently.
OBJECTIVE
To provide customer support agents with a prompt that guides them through common customer interactions, helping them address concerns and enhance the customer experience.
FORMAT
The prompt will structure support conversations to ensure clarity, empathy, and problem resolution.
EXAMPLES
This prompt can include initial greetings, questions to identify the issue, suggestions for resolution, and follow-up questions to ensure customer satisfaction.
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