Customer Support Inquiry Response
A structured prompt designed to assist customer support representatives in addressing inquiries effectively.
11 month ago
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CONTEXT
A customer has reached out with a question or issue that requires assistance.
OBJECTIVE
To provide a clear and concise response that addresses the customer's inquiry while maintaining a positive interaction.
FORMAT
Respond to the customer with an empathetic tone, providing detailed information and solutions as necessary.
EXAMPLES
‘Thank you for reaching out! I understand your concern regarding your order status. Let me check that for you.’
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