Customer Support Query Handling
A prompt to assist customer support agents in effectively addressing customer inquiries and issues.
11 month ago
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CONTEXT
This prompt is designed for customer support agents to follow when addressing inquiries and problems reported by customers. \n \n
OBJECTIVE
To guide agents in providing clear and helpful responses that resolve customer issues efficiently. \n \n
FORMAT
The response should be structured to include a greeting, acknowledgment of the issue, a proposed solution, and a closing statement. \n \n
EXAMPLES
'Hello [Customer's Name], I understand you are experiencing issues with [specific problem]. Let's work together to resolve this by [proposed solution]. If you have any further questions, feel free to ask. Thank you for your patience!'
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