Customer Support Inquiry
A prompt for handling customer inquiries efficiently.
11 month ago
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CONTEXT
This prompt is designed for customer support representatives to efficiently address customer inquiries and issues.
OBJECTIVE
To provide a structured approach for representatives to resolve customer problems while ensuring a high level of customer satisfaction.
FORMAT
The response should address the customer's issue, provide potential solutions, and close with a courteous invitation for further assistance.
EXAMPLES
Example 1: 'Thank you for reaching out! Can you please describe the issue you are experiencing?' Example 2: 'I apologize for the inconvenience. Can you provide the order number so I can assist you further?'
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