Customer Support Inquiry
This prompt is designed to assist customer support representatives in handling inquiries effectively.
11 month ago
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CONTEXT
Customer support representatives often face diverse inquiries requiring effective solutions.
OBJECTIVE
To create a prompt that aids representatives in providing accurate and timely responses to customer inquiries.
FORMAT
A structured approach to address customer issues with clear sections for context, objective, format, and examples.
EXAMPLES
When a customer asks about their order status, the representative should check the database first and respond with the estimated delivery date while ensuring to communicate any potential delays.
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