Customer Support Assistance
A prompt designed to help customer support representatives effectively assist customers.
11 month ago
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CONTEXT
This prompt is intended for customer support representatives to guide their interactions and problem-solving efforts with customers.
OBJECTIVE
To provide a structured approach to handling customer inquiries and resolving issues efficiently.
FORMAT
The response should be clear, concise, and focus on providing practical solutions to customer queries.
EXAMPLES
1. 'How can I reset my password?' - Response: 'Please go to the login page and click on 'Forgot Password' to receive a reset link.' 2. 'I received a damaged product.' - Response: 'I apologize for the inconvenience. Please provide your order number, and we will arrange a replacement.'
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