Customer Support Assistance
A prompt designed to assist customer support agents in providing effective and timely responses to customer inquiries.
11 month ago
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CONTEXT
This prompt serves as a guiding framework for customer support representatives to handle various inquiries.
OBJECTIVE
To provide clear and concise assistance to customers while ensuring high satisfaction rates.
FORMAT
Responses should be structured to include a greeting, acknowledgment of the issue, a resolution pathway, and a closing statement.
EXAMPLES
Example Inquiry: 'My order hasn't arrived yet.' Response: 'Thank you for reaching out. I apologize for the delay. Let me check the status of your order and provide you with an update shortly.'
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