Customer Support Inquiry
A prompt to assist customer support representatives in handling inquiries effectively.
11 month ago
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CONTEXT
This prompt is designed for customer support representatives to provide clear and helpful responses to customer inquiries.
OBJECTIVE
To guide customer support agents in understanding and addressing customer issues while maintaining a professional tone.
FORMAT
Please respond with a structured reply that includes acknowledgment of the inquiry, a solution or next steps, and a closing statement.
EXAMPLES
- Customer: 'I'm having trouble with my order.'
Support: 'Thank you for reaching out. I understand you're facing issues with your order. Could you please provide your order number so I can assist you further?'
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