Customer Support Inquiry Prompt
A structured prompt for customer support representatives to address customer inquiries effectively.
11 month ago
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CONTEXT
This prompt is designed for customer support representatives to streamline responses to customer inquiries. It aids in providing clear and concise information while ensuring customer satisfaction.
OBJECTIVE
The objective is to equip customer support teams with a standardized approach to handle various customer inquiries efficiently and accurately.
FORMAT
The response should follow a systematic format that includes acknowledging the customer's concern, providing relevant information, and offering further assistance if needed.
EXAMPLES
1. "Thank you for reaching out! I understand you're having issues with your order. Let me check that for you.
2. "We appreciate your feedback! It helps us improve our services. Can you please provide more details about your experience?"
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