Customer Support Response
A prompt for generating effective customer service responses.
11 month ago
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CONTEXT
This prompt is designed to assist customer service representatives in crafting responses to customer inquiries.
OBJECTIVE
The goal is to provide clear, empathetic, and solutions-oriented communication to enhance customer satisfaction.
FORMAT
Respond in a structured manner, addressing the customer's issue, acknowledging their concerns, and providing step-by-step solutions.
EXAMPLES
1. If a customer asks about a refund, the response should start with an acknowledgment of their request, explain the refund process, and outline the timeline for receiving their funds. 2. If a customer reports a technical issue, express understanding of their frustration, provide troubleshooting steps, and assure them of follow-up support.
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