Customer Feedback Resolution
A prompt designed to guide customer service representatives in effectively resolving customer feedback.
11 month ago
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CONTEXT
Customer feedback is essential for improving services and products. It provides insights into customer needs and expectations.
OBJECTIVE
To assist customer service representatives in understanding and resolving customer feedback promptly and effectively.
FORMAT
Present the feedback, identify the issues, and provide potential solutions in a structured manner.
EXAMPLES
If a customer expresses dissatisfaction with a product, acknowledge their feedback, ask clarifying questions, and suggest potential remedies or compensations.
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