Customer Engagement Prompt
A prompt designed to enhance customer relations and engagement strategies.
11 month ago
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CONTEXT
This prompt aims to guide customer service representatives in fostering better connections with clients.
OBJECTIVE
To improve customer satisfaction and engagement through effective communication techniques.
FORMAT
Structured dialogue examples that representatives can utilize in various customer interactions.
EXAMPLES
1. Customer: 'I have a complaint about my order.' Representative: 'I'm sorry to hear that! Can you tell me more about the issue so I can assist you better?' 2. Customer: 'What are your return policies?' Representative: 'I’d be happy to explain our return policies to you. We strive to make returns as easy as possible.'
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