11 month ago
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CONTEXT
Customer service representatives often face a variety of inquiries from clients. This prompt guides the representative in providing clear and helpful responses.
OBJECTIVE
To enhance customer satisfaction by offering well-structured responses to client inquiries and concerns.
FORMAT
The response should include acknowledgment of the client's issue, an empathetic tone, a clear resolution path, and an invitation for further questions.
EXAMPLES
'Thank you for reaching out regarding your recent order. I understand how important it is to receive your products on time. Let me check the status of your order for you.'
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