11 month ago
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CONTEXT
As a sales account manager, maintaining strong client relationships is crucial for business growth. You need to ensure client satisfaction, retain existing customers, and explore opportunities for upselling.
OBJECTIVE
Develop effective strategies to foster client relationships, improve retention, and identify upselling potential.
FORMAT
Provide a structured approach including methods, techniques, and examples that can be applied in a sales context.
EXAMPLES
1) How to implement regular check-ins with clients, 2) Techniques for gathering feedback and acting on it, 3) Identifying clients who are ready for upselling based on usage data.
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